Frequently Asked Questions
Find answers to common questions about our products and services.
MOQ varies by product. For most items, the MOQ starts from 100 units. Please contact us for specific product requirements.
Yes, we provide free samples for most products. Shipping costs for samples are borne by the buyer.
We accept T/T (bank transfer), L/C (letter of credit), PayPal, and Western Union. For large orders, we offer flexible payment terms.
Shipping time depends on destination. Sea freight typically takes 15-35 days, air freight 3-7 days. We provide tracking for all shipments.
Absolutely. We offer comprehensive after-sales support including warranty, technical assistance, and replacement parts.
Yes, we specialize in OEM/ODM services. Our engineering team can work with you from design to production.
We hold ISO 9001, CE, RoHS, and various industry-specific certifications. Certificates are available upon request.
Yes, we support Alibaba Trade Assurance and can also work with third-party escrow services for your peace of mind.